Communities

Health Dimensions Group Communities Awarded National Quality Award

June 25, 2024

MINNEAPOLIS, MN — Health Dimensions Group, a senior living, post-acute, and long-term care management and consulting organization, has announced in a press release that two of its managed communities have been recognized as 2024 recipients of the Bronze — Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living. Both of these communities (Dimensions Living Stevens Point in Stevens Point, Wisconsin, and Kruse Village in Brenham, Texas) have been recognized for their commitment to improving the lives of seniors with quality care and services.

The AHCA/NCAL National Quality Award Program is a three-level process that is reviewed and evaluated by trained experts against a set of nationally recognized standards for organizational excellence. The standards of the Baldrige Performance Excellence Program help organizations achieve superior performance over time to improve quality of life and care of long-term care residents and team members.

Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision, mission statement, understanding of key customers, and key strengths and challenges. Bronze applicants must also demonstrate their ability to implement a sustainable performance improvement system. Trained examiners review each application to determine if a center has met the demands of the criteria. Dimensions Living Stevens Point and Kruse Village are among 708 senior living communities in the United States that achieved the Bronze level in 2024.

“Receiving this award marks the beginning of an exciting journey towards excellence,” said AHCA/NCAL National Quality Award Board Chair Cathy Bergland. “Congratulations to Dimensions Living Stevens Point and Kruse Village for this significant achievement.”

Under HDG’s management, Dimensions Living Stevens Point and Kruse Village join the organization’s other managed communities that have achieved a National Quality Award in recent years, including Boundary Waters Care Center in Ely, Minnesota, Dimensions Living Appleton in Appleton, Wisconsin, Dimensions Living Green Bay in Green Bay, Wisconsin, Wisconsin Veterans Home at Chippewa Falls in Chippewa Falls, Lutheran Living Senior Campus in Muscatine, Iowa, and Marycrest Assisted Living in Denver, Colorado.

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“The National Quality Award Program sets the bar for excellence in senior living and care, providing a comprehensive guide for organizations to achieve peak performance,” said HDG Executive Vice President of Operations Sharon Thole. “By integrating it into our Caring Above and Beyond proven processes, HDG and its managed communities demonstrate a commitment to elevating the overall quality of life for older adults through perpetual growth, development, and improvement.”

“HDG is honored to lead our communities in achieving the standard of care and service necessary to receive such a distinguished award by implementing our CAAB processes,” said Heather Haberhern, senior vice president of quality.

In addition to serving senior living, post-acute, and long-term care providers, Health Dimensions Group’s 2,100-plus team members also serve hospitals and health systems across the nation. Founded in 2000, the privately held, women-owned company provides management services to 30 senior living and care communities in seven states, serving more than 2,600 residents, including several senior living communities in development. HDG also provides comprehensive consulting services to senior living communities, health systems and hospitals, PACE organizations, and the real estate, financial, and government organizations that support them.

AHCA/NCAL represents more than 14,000 non-profit and proprietary skilled-nursing centers, assisted-living communities, sub-acute centers, and homes for individuals with intellectual and development disabilities. AHCA/NCAL aims to improve the lives of the millions of frail, elderly and individuals with disabilities who receive long term or post-acute care in our member facilities each day.

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