September 25, 2019
WRIGHTSVILLE, PA–Holleran, the nation’s leader in researching engagement and satisfaction within senior living organizations, has revealed some important insights with utilizing a new survey tool designed to measure culture.
Research finds that first year employees in the senior living sector are almost 10% more engaged than employees who have been with the organization for longer than one year. The benchmark findings indicate engagement levels for employees who have been with an organization for two years are likely to have a similar engagement level as their colleagues who have been with the same organization for a decade or longer. This finding suggests there is a “honeymoon” period during year one, which can be leveraged by senior living providers to increase engagement across the spectrum of an employee’s work span.
Similarly, a recently performed cultural assessment study shows that first year senior living employees believe their organization’s core values are reflected in daily life at their community. Yet as the length of employment increases, employees’ belief that core values hold high importance at in the workplace seems to decrease. It is hypothesized that this is attributable to the emphasis placed on workplace culture during the on-boarding process, while long time team members receive little follow up in the way workplace culture and values.
“One way to foster the ability for employees to hold on to a high belief in core values, is to continue to stress the importance of them after first year,” said Nikki Rineer, President of Holleran. “It might behoove Senior Living communities to continually impress upon employees the significance of their core values each year, not just during the on-boarding process”
Holleran’s proprietary benchmarks include the opinions and views of more than 200,000 residents, employees, and other stakeholders of senior living organizations, all collected within the last two years. By analyzing this data, Holleran’s researchers are able to find correlations that both reinforce commonly held beliefs and shatter preconceived notions about living in a retirement community.