Vitality Living Receives Prestigious Argentum Best of Best Award
May 30, 2024
BRENTWOOD, TN — Vitality Living, a senior living company operating 30 communities across the southeast, has been recognized as a recipient of the Argentum Best of Best Award according to a press release. Argentum, a national association exclusively dedicated to senior living communities, bestowed the award to acknowledge Vitality Living’s outstanding achievement in enhancing resident safety through proactive fall reduction.
“We are incredibly honored to receive the Argentum Best of Best Award for our proactive approach to enhancing resident safety,” said Chris Guay, CEO of Vitality Living. “This recognition validates our commitment to innovation and excellence in senior care.”
Vitality Living’s winning program, “Enhancing Resident Safety through Proactive Fall Reduction,” addresses a critical challenge in memory care neighborhoods: overnight falls among residents. These incidents not only impact residents’ well-being but also staff retention and overall occupancy rates.
To tackle this challenge head on, Vitality Living partnered with EyeWatch LIVE to implement a tailored solution. This program utilizes AI-enabled cameras discreetly installed in designated areas to continuously monitor residents. Real-time alerts are sent to a nursing-staffed monitoring center, where trained agents assess residents’ needs and coordinate onsite assistance when necessary.
Falls and related incidents pose ongoing challenges in memory care communities, particularly during overnight shifts when staffing can be limited. With EyeWatch LIVE, Vitality Living extends its staff capabilities to provide timely support and interventions. Since implementing the program, Vitality Living has seen a remarkable reduction in falls and enhanced resident safety. With over 4,000 interventions made, the fall rate across those interventions is less than 2%. Overall, overnight falls have decreased by over 60%. The staff response time averages two minutes and 48 seconds, well below the goal of five minutes. Additionally, the community has gained new residents as a result of this technology.
Vitality Living’s program stands out for its proactive and real-time intervention approach. By combining AI technology with human intervention, the company minimizes false alerts and empowers staff to optimize overnight care with minimal training. This innovative solution not only enhances resident safety but also streamlines staff workflows, leading to improved resident satisfaction and retention.
Based in this Nashville suburb, Vitality Living is a senior living company with 30 communities across the southeast. Its mission is to create vibrant communities where residents, families, and team members can be themselves, live purposefully, and experience a profound sense of belonging.
