New Watermark Community Celebrating Napa Lifestyle Appoints Management

NAPA, CA–The Watermark at Napa Valley, the luxury retirement community scheduled to open in California’s wine country in the summer of 2020, has begun appointing its leadership team. Designed in contemporary California style with touches of French farmhouse rusticity, the community will reflect the area’s celebrated lifestyle amid an environment where residents thrive. It is being developed and operated by Tucson-based Watermark Retirement Communities.

Heidi Charette has been named executive director. She previously served as executive director of Solstice Senior Living in Santa Rosa, CA. Her two decades of senior living managerial experience include general manager and administrator positions with Merrill Gardens at Oceanside, Silverado Senior Living in Calabasas, Oakmont Management Group in Santa Rosa and others.

Karen Orlando has been named membership director. Prior to joining The Watermark at Napa Valley, she was senior sales director for Spring Lake Village in Santa Rosa, CA. With seven years of senior living experience, she previously held marketing, sales and communications director positions with Oakmont Senior Living and Varenna at Fountaingrove, also in Santa Rosa.

The Watermark at Napa Valley will provide 173 independent living, assisted living and memory care apartments, complemented by concierge services, cuisine that embraces the area’s renowned culinary culture and an abundance of amenities embodying the Napa Valley lifestyle.

A privately-held company with a reputation for service, innovation, integrity and financial stability, Watermark has been named among the top 25 Best Workplaces for Aging Services in a national program conducted by the Great Place to Work Institute and published on It was the thirteenth-largest senior living operator in 2018, according the American Seniors Housing Association, with more than 50 communities coast to coast.

The company’s scope enables it to innovate nationally while customizing programs to each location, an approach exemplified by The Watermark at Napa Valley’s embrace of California wine country culture.